These settings will help you in case all Smart Calls (including re-attempts) fail to collect review due to any reason. After the last smart call attempt fails to collect review, 01 email is sent to the buyer, requesting him/her to consider reviewing the product. The email that is sent uses the standard email template.

This setting is enabled by default.

Can’t find what you are looking for? Check our Knowledge Base for more detailed tutorials or contact our Epic! customer support team to address your specific issues.