This option can be used to send review requests (via email) for the orders that have been placed in your store before you installed the app.

Following logic is used to send the review collection emails:

Emails are sent for all orders on your store for up to 60 days before your app installation date. If any buyer has placed multiple orders, then only one review request email is sent for buyer’s most recent order.

Can’t find what you are looking for? Check our Knowledge Base for more detailed tutorials or contact our Epic! customer support team to address your specific issues.