- Affiliate Program
Terms and Conditions
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1. Commission Calculation and Net Revenue
Commission payments are calculated based on Net Revenue, not the gross amount paid by the referred customer.
For the purposes of this Program, Net Revenue means the amount received by the Company from a referred customer after deducting applicable Shopify platform fees, payment processing fees, taxes, VAT, GST, refunds, chargebacks, credits, discounts, promotional offers, and any other amounts not retained by the Company.
Commissions will be calculated as the applicable commission percentage of Net Revenue only.
Example: If a customer pays $100, including $10 in applicable taxes, and the Company incurs $15 in platform fees, Net Revenue will be $75 ($100 − $10 − $15). A partner entitled to a 50% commission would therefore receive $37.50, not 50% of the original $100 payment.
The Company reserves the right to determine Net Revenue in good faith based on its billing records and payment reports. In the event of any discrepancy, the Company’s records shall be final for the purpose of commission calculations.
2. Commission Approval and Holding Period
Commissions are subject to a verification and holding period before becoming eligible for payment.
A commission will be considered Approved only after:
- The referred customer has successfully paid for a subscription or other qualifying purchase;
- The payment has been received and cleared by the Company;
- The transaction has not been refunded, charged back, disputed, reversed, or otherwise cancelled; and
- At least 45 days have passed from the date the referred customer first subscribed to a paid plan.
Commissions that do not satisfy these requirements may be withheld, adjusted, reversed, or cancelled at the Company’s discretion.
If a qualifying transaction is refunded, charged back, disputed, reversed, or cancelled at any time before the commission is approved, no commission will be payable in relation to that transaction.
The Company reserves the right to delay approval of commissions where reasonably necessary to investigate suspected fraud, abuse, or other violations of these Terms.
3. Self-Referrals and Related Accounts
Partners may not earn commissions on their own purchases or on purchases made by businesses or individuals with whom they have a direct or indirect relationship.
Without limitation, commissions will not be paid for:
- A Partner's own store, account, subscription, or purchase;
- Any store, account, subscription, or purchase owned, controlled, managed, or operated by the Partner;
- Any store, account, subscription, or purchase where the Partner has administrative access, financial interest, beneficial ownership, employment relationship, or other material involvement;
- Purchases made by immediate family members, affiliated companies, subsidiaries, parent companies, business partners, employees, contractors, agents, or any other related parties where the primary purpose is to generate affiliate commissions.
The Company may investigate and determine, in its reasonable discretion, whether a referral constitutes a self-referral or a related-party transaction. Partners must provide any information reasonably requested by the Company for verification purposes.
Any commissions arising from self-referrals or related-party transactions may be withheld, reversed, cancelled, or recovered by the Company. Repeated or intentional violations may result in suspension or termination from the Program.
4. Discounts, Promotions, and Adjusted Pricing
Commissions are calculated based on the amount actually paid by the referred customer after applying any discounts, promotional offers, credits, coupons, or other price adjustments.
Where a referred customer receives a discount or other reduction in price, the commission will be calculated on the resulting Net Revenue actually received by the Company, rather than the standard or advertised price of the subscription or service.
The Company may offer discounts, promotional pricing, credits, free trials, or special offers at its sole discretion. Such offers will not increase, supplement, or otherwise alter the commission amount payable unless expressly stated by the Company in writing.
In the event that a discount, credit, refund, chargeback, or other adjustment reduces the amount received by the Company, the corresponding commission may be adjusted, withheld, or reversed accordingly.
5. Brand Keyword Advertising Restrictions
Partners may not bid on, purchase, target, or otherwise use the Company’s brand names, trademarks, product names, domain names, or confusingly similar variations as keywords in any paid advertising platform.
This restriction includes, but is not limited to:
- Search engine advertising on platforms such as Google, Bing, Yahoo, and similar services;
- Social media advertising on platforms such as Meta, LinkedIn, X, TikTok, and similar services;
- Shopping ads, display ads, retargeting campaigns, sponsored content, and other paid promotional placements;
- Keywords containing the Company's name, product names, common misspellings, variations, or combinations with words such as "review", "coupon", "discount", "pricing", "promo", or similar terms.
Partners must not create advertisements, landing pages, domains, social media accounts, or other marketing materials that could reasonably cause confusion as to whether they are operated, endorsed, or sponsored by the Company.
Partners may promote the Company’s products through content marketing, reviews, educational content, email marketing, social media, and other lawful promotional methods, provided such activities comply with these Terms and all applicable laws.
Any commission generated through advertising activities that violate this section may be withheld, reversed, or cancelled. Repeated or intentional violations may result in suspension or termination from the Program.
6. Commission Payments and Inactive Accounts
Approved commissions will become eligible for payment once the Partner’s unpaid commission balance reaches the minimum payout threshold specified by the Company.
The current minimum payout threshold is USD 100. Commission balances below the minimum payout threshold will remain in the Partner’s account and will be carried forward until the threshold is met.
The Company may change the minimum payout threshold at any time upon reasonable notice to Partners.
A Partner account may be deemed inactive if the Partner has not logged into their account, responded to Company communications, or otherwise engaged with the Program for a continuous period of 24 months or more.
Where an account is inactive for 24 months or longer, the Company may:
- Suspend or close the Partner account;
- Remove access to the Program; and
- Forfeit any unpaid commission balance that remains below the applicable minimum payout threshold.
The Company may, at its sole discretion, reinstate an inactive account or restore forfeited balances where it considers it appropriate to do so.
7. Fraud, Abuse, and Prohibited Conduct
Partners must participate in the Program in a lawful, honest, and good-faith manner.
Partners must not engage in any activity that, in the Company’s reasonable opinion, is fraudulent, deceptive, misleading, abusive, or intended to manipulate the Program or generate commissions improperly.
Prohibited conduct includes, but is not limited to:
- Submitting false or misleading information;
- Creating fake accounts, fake referrals, or fictitious transactions;
- Generating referrals through spam, unsolicited communications, automated methods, or deceptive marketing practices;
- Circumventing Program rules, restrictions, or eligibility requirements;
- Artificially inflating referrals, clicks, conversions, installations, or purchases;
- Using any method intended to improperly obtain commissions or other Program benefits.
The Company reserves the right to investigate any suspected violation of these Terms. During an investigation, the Company may temporarily withhold commissions, suspend payments, restrict account access, or take other reasonable actions necessary to protect the integrity of the Program.
If the Company determines that a Partner has violated these Terms, the Company may, at its sole discretion:
- Reject or cancel referrals;
- Reverse or withhold commissions;
- Suspend or terminate the Partner's participation in the Program; and
- Recover any commissions previously paid in connection with prohibited conduct.
The Company’s determination regarding fraudulent, abusive, or prohibited conduct shall be final for the purposes of administering the Program.